CORONA UPDATES

What is the impact of the corona barometer

• What is meant by the corona barometer and will my event take place?
• What is a Covid Safe Ticket?
• Will a rapid test be administered at the entrance?
• Can I eat or drink something during the event? 
• Do I have to keep my mouth mask on while seated?

Events moved and cancelled due to the coronavirus

• What is the status of the event I bought tickets for?
• I have tickets for an event that has been cancelled or postponed. What do I do now?
• Can I use my cancellation insurance because an event has been rescheduled?
• I have tickets for an event that has been postponed to an unknown (yet to be determined) date. What next?
• I have tickets for an event that was cancelled. What do I do now?
• I have tickets for an event that is not listed in the coronavirus updates overview. What does this mean?

See all 9 articles

Refunds due to the corona crisis

• Complete guide to refunding tickets due to the coronavirus crisis
• When can I expect a refund for an event affected by the coronavirus crisis?
• If I don't want to attend an event that is taking place as scheduled, can I get a refund?

VIP Experience and group tickets

• I bought more than 20 tickets through a purchase for groups, but because of the coronavirus crisis the event has been rescheduled or cancelled. What do I do now?
• I bought a VIP Experience at an event that was rescheduled or cancelled due to the coronavirus crisis. What do I do now?