Events moved and cancelled due to the coronavirus
- I did not receive an email about the rescheduling or cancellation of the event I have tickets for. What do I do now?
- I have tickets for an event that has been postponed to an unknown (yet to be determined) date. What next?
- I have tickets for an event that has been cancelled or postponed. What do I do now?
- I have tickets for an event that was cancelled. What do I do now?
Refunds due to the corona crisis
- Complete guide to refunding tickets due to the coronavirus crisis
- Can I use my cancellation insurance because an event has been rescheduled?
- If I don't want to attend an event that is taking place as scheduled, can I get a refund?
- Where can I find the Ministerial Decree published on 18 September 2020 that you are referring to?
- Why do I have to provide proof that the new date does not suit me?