Payments

General

• How can I pay for my tickets?
• Where can I find the payment details?
• What if there is a problem with the payment?
• How can I receive an invoice?

Payments by bank transfer

• How do I pay by (electronic) bank transfer?
• When will I receive my payment invitation or bank transfer?
• How much time do I have to pay?
• How do I pay by bank transfer from the Netherlands?
• When will I receive my transfer form by post?

Erroneous payments by bank transfer

• Oops, my payment wasn't meant for Tele Ticket Service. How do I undo this erroneous transfer?
• I did not use the structured communication (correctly), is that a problem?
• Can I pay for several reservations with one payment transaction?
• I paid too little. What should I do?
• I paid for the same reservation twice. How can I get a refund?

Online payments with credit or debit card

• My credit card payment was refused, what do I do now?
• Can I change the online payment method or extend the payment period?