PAYMENTS AND INVOICES

Payments

• How can I pay for my tickets?
• Where can I find the payment details?
• Was my payment received correctly?
• How much time do I have to pay?
• My credit card payment was refused, what next?
• Can I change the online payment method or extend the payment deadline?

Payments by bank transfer

• How do I pay by bank transfer?
• I did not use the structured message (correctly), is that a problem?
• Can I combine several reservations with one payment transaction?
• Oops, my payment was not meant for Tele Ticket Service.
• I paid too little or too much. What should I do?

Invoices

• How can I receive an invoice for my tickets?
• Can I receive an invoice for a VIP order?