We are currently receiving a huge number of e-mails and we will answer them as soon as possible in order of date of event. We apologise for any delay. November 17, 2021 13:52 Updated Related articles How can I get in touch with you? Can I choose my own seats? When can I expect a refund for an event affected by the coronavirus crisis? Complete guide to refunding tickets due to the coronavirus crisis What is a General Admission ticket?