I have tickets for an event that was cancelled. What do I do now? June 26, 2021 10:25 Updated If an event is cancelled, we provide all ticket buyers with the necessary information about the refund via email.See the list of affected events. View our handy guide to refunds here. Related articles I did not receive an email about the rescheduling or cancellation of the event I have tickets for. What do I do now? Complete guide to refunding tickets due to the coronavirus crisis I have tickets for an event that has been moved. What do I do now? What is the status of the event I bought tickets for? I have tickets for an event that has been moved to a date yet to be determined. What to do now?