Packages
The content of a package can vary, but may include for example some merchandise items, a meet and greet, access through a different entrance, the best seats in the venue,... More information about the specific content of the packages can be found on the page of the event on our website.
Information and instructions
One day before the event you will receive an e-mail with all further information such as: where and when to register, all timings, do's and dont's in case of a meet and greet,...
Ticket delivery
For packages, tickets are not delivered in advance, instead you will receive a voucher. These vouchers can only be exchanged for the concert tickets and other contents of your package at a specific entrance on the day of the event itself.
If you do not report to the separate entrance on time to exchange the voucher, you can go to the general information desk of the venue for further instructions or more information.