You can check the status of your reservation online by logging on to and clicking on the 'ticket status' text link (top right of the website).
Booked: the reservation has been made, you will receive the payment details in a few minutes.
Payment required: the payment details are available, the payment has not yet been confirmed by our bank. It can take up to 4 (working) days before we receive confirmation of your payment.
Ready to send: we received the payment, but tickets are not yet in dispatch or available as e-tickets.