From a Belgian account:
The details of the bank transfer will be sent to you by e-mail. The payment request can sometimes take a while, but never longer than half an hour. It is important to use the structured message to link the payment directly to your reservation. The payment details can also be found in the 'My orders' section in your online profile.
From the Netherlands:
The details of the bank transfer will be sent to you via e-mail. The payment request can sometimes take a while, but never longer than half an hour.
You should pay with a 'European transfer' because it is a payment to a foreign country. Please copy all data as mentioned on our payment invitation (IBAN, BIC code and structured message). Enter the structured message as the reference: for example: +++004/1234/12345++ as 004123412345.