Submit a request
What is the information I can view on the site?
When is my favourite event on sale?
Seats in the hall
Concerning the numbering of seats or places
Can I select my seats?
Places will be assigned automatically
Making reservations, registering and logging in
Login and password
Do I require a login and password?
What is a login and password?
My login and/or password is not accepted
I forgot my password/login
I am moving house! How can I change my address details?
My email address is incorrect
My email address appears to have already been registered
How to reserve?
Confirmation of reservation via email
Check the status of your reservation
I have been placed on a waiting list. What now?
Changing or cancelling reservations
How to pay?
Where do I find the payment details?
Was my payment correctly received?
I would like to receive an invoice
Payments by bank transfer
What is the procedure for payments via electronic fund transfer?
When will I receive my invitation to make payment/transfer?
How much time do I require for payment?
How to make bank transfers from the Netherlands?
Bank transfer received via post
Wrong payments by bank transfer
Oops, my payment was not intended for Tele Ticket Service
I did not use the structured notification
Never club payments together!
I made a short payment
The structured code was not specified in the required manner
I paid twice for the same reservation
Online payments with credit or debit card
My credit card payment was declined
Can I change the online payment method?
Can I resell my ticket?
Are tickets also taken back?
I am looking for one more ticket, but the concert is sold out!
About paper (classic) tickets
Lost, stolen, destroyed or undelivered tickets
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